Shipping & Processing Time

All orders, excluding custom orders, will be processed and shipped within 3-5 business days. Some custom orders require additional time, and the shipping details will be discussed during the planning process. We appreciate your patience and understanding as we create your unique and personalized items.

Delivery Time

Please note that the exact delivery date may vary due to holiday schedules and changes to the postal service. While we strive to provide accurate estimates, we cannot guarantee the exact date of delivery. Rest assured, we are committed to ensuring your items reach you in a timely manner.

Lost or Missing Packages

Once your package has left our care and has been sent out via post, we are not liable for any loss or damage. However, if your package goes missing or is lost, please notify us immediately. We will do our best to assist you in replacing your items.

Insurance Coverage

All packages sent via USPS are guaranteed up to $100 in insurance coverage for damages that occur during transit. If your package arrives damaged, we will gladly assist you in filing a claim with USPS. Please let us know if you would like our support in this process.

Thank you for choosing Charm'n Dreams for your planner sticker needs. We appreciate your trust in our products and services. If you have any further questions or concerns regarding our shipping policies, please do not hesitate to contact us at charmndreams@gmail.com or call us at 2134692120. We are here to assist you and ensure your satisfaction.